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Contact Cleaning
Foreign debris or dirt on the contact points can cause Lighting Arms to flicker or not function properly. Please ensure all the contact points on the Pod and Arms are clean and unobstructed.
You can clean the contact points in both the arm and pod using a cotton bud and electrical contact cleaner or with isopropyl alcohol.
Contact cleaning is important to maintain reliable performance.
We recommend regular cleaning of contacts. Dirt will build up over time and reduce contact reliability.
Flickering Arms
A small amount of flicker can be expected when manipulating arms as the contact is stressed.
Make sure the Arms are situated properly in the pod and allow them to settle and regain connection to the pod.
When manipulating a connected Arm, make sure to support the Pod and Lighting Arm connection with one hand.
Significant Flicker
Lighting Arms should not flicker once situated in a Port.
If a Lighting Arm flickers while in position, this indicates a poor electrical connection or an obstruction on the contacts. Please clean the contacts in the arm and port.
Lighting Arms have 4 rotational locking points, If there is something preventing a good connection, it may help to remove an arm, rotate 90 degrees and lock into a different orientation.
Low Output
If a Lighting Arm is dim or not as bright as normal this indicates either a poor connection, or low power output of the Pod.
Ensure that the Pod battery is sufficiently charged.
Turn on boost mode, and adjust the brightness of the arm.
Check the contact points are clean and free from obstructions.
Light output may be reduced when the Pod is in critical battery mode.
No Light
If the Lighting Arm LED does not illuminate at all when plugged into the pod, please refer to this article.
Check that your Pod is charged and power is turned up,
More Resources
Find product specifications and detailed user guides in our support knowledge base.