Q: VAT and IMPORT TAXES

VAT on purchases in the UK

Is VAT included in the price?

If you are browsing from, and shipping to the UK, VAT is included as part of the price you see in the shop, basket and checkout before you purchase.

In the Cart and Checkout, you will see a breakdown of the VAT that has already been applied (20%). We must add VAT to all purchases destined to the UK, as we ourselves are a UK company.

If you are a business, we cannot zero rate VAT sales. If you have a valid GB VAT number, you can add it in the checkout forms and reclaim the VAT in your VAT return.

Included Duty & Import Taxes for EU Customers

Are Import duty and taxes included in the price?

We have been working with our shipment providers to include Duty & Import Taxes in our pricing for an expanding list of EU countries. This now means the price you see on our store, already includes all Duty & Import Taxes.

This applies for the following countries;

🇩🇪 Germany, 🇫🇷 France, 🇮🇪 Ireland, 🇵🇹 Portugal, 🇳🇱 Netherlands, 🇨🇾 Cyprus, 🇲🇹 Malta, 🇦🇹 Austria, 🇨🇭 Switzerland, 🇳🇴 Norway, 🇧🇪 Belgium, 🇫🇮 Finland, 🇸🇪 Sweden, 🇵🇱 Poland, 🇬🇷 Greece.

Applicable tax calculations are displayed as part of the breakdown of costs shown in the cart and checkout before you purchase. The final tax calculation for your order is based on your delivery address, not the billing address or browsing location.

The new system works as follows:

1. Any valid Import Duty and Taxes due will be accurately pre-calculated and shown in the checkout. You pay for these as part of your order at the checkout.
2. We ship the order DDP (Delivery Duty Paid) and pay the courier in advance the Import Duty and Taxes you have paid us already at the checkout.
3. The goods get through customs quicker and faster, as fees have already been paid.
4. The goods are delivered, and you will not have any additional taxes to pay.

Tax inclusion means our products can be delivered to you even quicker, with no customs checks and no surprise charges on delivery.

Duty & Import Taxes charged on Import

Are Import duty and taxes included in the price?

If no Import Duty and Taxes charge are shown in your cart or checkout, it means we cannot pay for the import charges and duty in advance. Therefore, no tax is applied to your purchase on our store, but you may be subject to import tax and duty when the product is imported into your country.

We can only apply Duties & Taxes on our store for the following countries;

🇬🇧 UK, 🇩🇪 Germany, 🇫🇷 France, 🇮🇪 Ireland, 🇵🇹 Portugal, 🇳🇱 Netherlands, 🇨🇾 Cyprus, 🇲🇹 Malta, 🇦🇹 Austria, 🇨🇭 Switzerland, 🇳🇴 Norway, 🇧🇪 Belgium, 🇫🇮 Finland, 🇸🇪 Sweden, 🇵🇱 Poland, 🇬🇷 Greece.

If your destination is not in this list, duties and taxes are not included. We are working with our delivery partners to include more countries in the future.

Importing goods from the UK into another country may incur additional customs charges because tax has not been applied or paid for at the checkout (at point of sale).

These charges vary around the world and we have no control over them. We make every effort to minimise costs and any delays caused by customs, but parcels may be subject to import duty and tax when imported into your country if you have not paid tax at the point of sale.

The courier will make this payment on your behalf and then request payment from you before delivery.

Country Estimates for imports from the UK:

🇨🇦 Canada: Order under $200 CAD value, no import duty and taxes due. Anything over $200, Import Tax of 12% will be charged.

🇦🇺 Australia: Import tax of 10% will be charged alongside a import processing charge.

🇪🇺 Europe: Varies from 10 – 25% import tax and duties depending on the destination country.

🌍 Rest of World: Please use the calculator below to estimate.

Click here to use the Duty Calculator, to estimate import duty fees to your country. The product description you should use with the calculator is “Portable Lighting Equipment”.

Imports to the USA

Are tariffs, duties and taxes included in the price?

We have been working with our shipment providers to include newly imposed import tariffs in the prices you see on our website. Goods imported to the US from the UK now carry a (10%) tariff implemented by the Trump administration.

We will continue to help our US customers have a great shopping experience with us. Therefore, we now collect the import tariffs at checkout and pay them direct to the US government on your behalf, via the courier. These new charges are included in the price you see on the shop, and a breakdown is shown in the cart and checkout.

Our new import procedures with our courier partners, use the new IEEPA tariff system. This means there is now a 10% tariff included in the price you see.

The new system works as follows;

1. Any valid Tariffs due will be accurately pre-calculated and shown in the checkout. You pay for these as part of your order at the checkout.
2. We ship the order DDP (Delivery Duty Paid) and pay the courier in advance the Tariffs using the money you have paid to us.
3. The goods get through customs just as fast, as fees have already been paid.
4. The goods are delivered, and you will not have any additional charges to pay.

Tariff inclusion means our products can be delivered to you fast, with no customs checks and no surprise charges on delivery.